Complaints and Compliments
We welcome feedback of any sort, you can provide this feedback anonymously however this will mean that we will not be able to respond directly to you.
Complaints are taken very seriously.
Tardiss has policies and procedures in place for managing your complaints and the services we provide.
Tardiss believes that participants (or someone on their behalf) have the right to express their dissatisfaction with services delivered without fear of reprisal. We strive to be a transparent and accountable organisation, when things are not going right, we want to know!
Complaints will be reviewed in the first instance by the Manager, should the complaint be about the Manager the complaint will be submitted to the Tardiss Board for their consideration.